Frequently Asked

The items you’ve ordered are in stock, delivery within Bangladesh typically takes 48-72 hours. However, if the items you’ve ordered are out of stock, it takes 20-30 days for us to deliver your desired products.

We use 3rd party services to ensure that your product is cared for in delivery. We offer home delivery service in Dhaka, but outside of Dhaka, we normally use Sundarban Courier Service and SA Paribahan. For international shipping, we use the local post office for free shipping and DHL for express shipping. To learn more about our shipping policy, go to https:

If you live in Dhaka & Rangpur Sadar, we can deliver directly to your home address. For purchases outside Dhaka, orders can be collected from third party courier service branch offices.

Most of our Collections are handmade by our own handloom manufacturer. Once we get an order, we forward it to our team members to confirm your products to your hand properly.

For customers in Dhaka & Rangpur, the delivery charge is 50tk. Outside Dhaka, the flat rate for delivery is 60tk. However, for orders over 3000tk, there is NO DELIVERY CHARGE. For shipping details, go to https:

You can always return the product within 3 days of delivery if the product is unused and has no external damage. For details about return and refund, please visit: https:

We take customer satisfaction very seriously and handle every concern individually. If the product is delivered to your address, then please make any complaints directly to the delivery man. If the package is not delivered to your home, we request that you to take a picture of the product and send an email to gamchalungibd.com. Within 3 days of receipt, please send the product through courier services to our head office at 54 central Road, ground Floor, Dhanmondi, Dhaka-1205, Bangladesh. Our inspection team will check your product and work to remedy it as soon as possible.

We will provide a FULL REFUND if you return the product according to the return policy found on gamchalungi.com.

You just need to take pictures of the product, send them by mail with the proof of purchase (i.e. purchase receipt), and send the product to our office via a courier service.

First, click on your desired product. Then, click on the “add to cart” option. Once you have selected all items you wish to purchase, go to your cart “view cart” (which can be found in the upper-right corner of the page). Then, click “proceed to check out” Afterwards, you’ll be asked for shipping and payment information. Click “place order” after filling out this information to finish placing your order. To see video instruction click – https:

We’ve tried to provide as many payment options as possible for our customers. We accept all of the following payment options:
1. We can receive cash payment from your address (Within Dhaka)
2. You can send the amount via BKASH to this number: 01712550303
3. DBBL Rocket banking is available at: 017538199384
4. Checkout through Visa.
6. Direct Bank Deposit

Yes, you can. To place an order through our Facebook page, please inbox us with the product code along with your phone number, email address, and your physical address. One of the members of our customer care department will call you as soon as possible to confirm your order.

You can always cancel an order by calling our hotline: +880 1851 466 977. You can also cancel an order by sending the order details to gamchalungibd.com. You must include the order number when sending this email.

Bank Name: Dutch Bangla Bank Ltd
Account Name: Md. Akter.
Account Number: 110.101. 94881
Country: Bangladesh

Bank Name: Social Islami Bank Ltd
Account Name: Md. Akter.
Account Number: 0211340078312
Country: Bangladesh

Bank Name: Commercial Bank of Ceylon PLC
Account Name: Md. Akter.
Account Number: 8806010369
Country: Bangladesh

Stay connected to our Facebook page for promotional offers. You can also subscribe to our newsletter to stay up to date on our promotions.

Enter the number of your voucher card when checking out. There will be a designated box for you to do this.

To create an account, please click on the “Create an account” link in the upper-right corner of our website’s homepage. Then fill out the requested information.

To change your shipping address, please go to “my account menu” on the bottom of the homepage. There, you’ll have the option to change your shipping address. Each time you place an order, you will need to confirm your shipping address. You can change the shipping address there as well.